With over 25 years of experience in real estate lending, I must be doing something right. As a seasoned lender in both residential and commercial properties, there is not much I haven’t seen. I want to be your lender for life. Allow me to help you build your business and referral base.
What I have learned over the years is that agents would like to see 3 main things from their lender:
- Return calls promptly
- Communicate honestly with the status of the transaction
- Close on time with the rate and fees quoted
This is why my commitment to you and what to expect are the following:
- Expect excellent communication
- Expect timely results
- Expect me to do what I say I am going to do
This is a partnership; it takes a good agent and a good loan officer working together in harmony to service the client. This includes communication from initial referral, pre-qualification, follow up pre-transaction all the way through post close customer care and satisfaction. I know that every client whether purchasing or refinancing has a sphere of influence that may refer us, (you and I), new clients to serve. That is why on every transaction I ask who do you know that is looking to either buy, sell or refinance a home in the next six months?